Residents asked to shape the future of Torfaen libraries
Tuesday 13th of February 2018
The council is looking to develop a new strategy for its library service that meet can meet the needs of the community while providing savings of £200,000.
Residents are asked to give their thoughts on the current service and provide their suggestions on how libraries may be improved, services prioritised and how the council can be more effective and efficient in delivering them in the future.
Councillor Alan Jones, executive member with responsibility for libraries, said: “Every few years we carry out a customer satisfaction survey with library users to feed back to the Welsh Government’s Museums, Archives and Libraries Department.
“This year, as part of an on-going piece of work to develop a new strategy for library services in Torfaen, we expanding this consultation and inviting residents to help us shape the future of the service.
“We really want to keep all three libraries open and to do this we need to find new ways to reduce our costs. This could involve forging new partnerships, sharing space or changing the hours of operation. I’m sure that residents have lots of ideas and I would urge them to take part in this consultation and give us their ideas for the future.&;
Torfaen currently has three libraries in Cwmbran, Pontypool and Blaenavon, delivering a wide range of community information, support and activities, in addition to the well understood book loan service.
The library service has seen its budget reduced over a number of years and has had to be innovative and flexible in its approach to service delivery which has included the co-location of the Blaenavon Library into the World Heritage Centre, and the co-locating of Cwmbran Customer Care Centre and Credit Union into the Cwmbran Library.
To complete the survey visit www.forms.torfaen.gov.uk/librarysurvey2017/survey.html
Source: http://www.torfaen.gov.uk/en/News/2018/January/02-Residents-asked-to-shape-the-future-of-Torfaen-libraries.aspx (Tue Jan 2nd 2018)